Kay Hotel

"Very covenient and right on beach. Close to restaurants,cafes, bars and shops."

"Aucun."

"Location,right on the beach.. You wake up looking at the water from the bed."

"A face lift would be a good idea."

"Beautiful sea view and staff were helpful and accommodating. I have stayed before and will definitely stay again."

"Aucun."

"The staff were friendly and accommodating. Always willing to help. Lovely beach views in the centre of Playa del Carmen."

"Aucun."

"location could not be any better. staff are very kind & friendly. next to great night life and the furry. the amazing sun set from the balcony."

"Aucun."

"We actually stayed at AllRiviera across the street. It is their sister hotel. It was awesome and we were right on the beach. Very friendly to us although we speak very very little spanish. We loved it!!!"

"Aucun."

"Nice location, our suite had great view, comfortable bed, but no kettle for hot water etc. big one space with two chairs table bed and fridge. Free sunbeds, good WiFi, nice staff who kept our luggage all day before leaving. It’s good deal for the money with great location IMPORTANT: Be careful from the guy named Frank who is selling tours on the left side from hotel entrance ( same building) he falsely stated he is giving discount to people from hotel and in fact he is giving overpriced tours, we agree to book and payed for Deluxe package for Chichen itza while we got just Basic one. When I told him this he rudely said that he gave us this because we didn’t pay him more to earn and didn’t book second tour with him, be careful he is Scammer ! Do NOT book with him, at corner with 5 th avenue there is nice lady selling correct tours at 20% less price !"

"Aucun."

"Staff at hotel always helpful, the hotel was clean, great location.non"

"No elevator,this is an older hotel,with only stairs."

"Hotel bien ubicado a pasos de la 5 avenida y el portal Maya, con vista al mar, le falta algunos detalles de mantenimiento, pequeños que hace la diferencia.personla muy amable y lo bueno q cuenta con agua calentita y fría en el Hall de entrada.la cama super king muy cómoda,."

"Por ejemplo que la canilla de la Bacha estaba toda oxidada , al igual que las barandas externas del balcón. Y arriba en la pileta estaba con mucha suciedad de palomas.🥴sería lo único por decir."

"Yo le daría un 10 /10 a este hotel solo por la atención de el recepcionista MARCOS. El nos recibio cuando llegamos y la verdad, una persona carismatica, nos explico todo, nos dio recomendaciones. Fue la primera persona con la que interactue asi que la primera impresion fue fantastica"

"En ocasiones salian olores fuertes del baño y talvez le faltaba un poquito mas de limpieza"