Hôtel Chais Monnet & Spa

"Restaurants were outstanding and the food was exceptional. Hope is very comfortable. and the staff are super helpful when needed and out of site when not needed."

"T breakfast we were told that as the hotel was not busy so they did not have a full buffet menu. Regardless of occupancy the hotel should have provided a full breakfast service if you pay in advance for this service. No other issues."

"We had 2 nights here for our wedding anniversary and wish we had longer. Beautiful Establishment. We had evening dinner here both evenings which was superb. Breakfast was also really good. We loved the bar for a pre dinner drink. We used the pool spa and sauna and it was perfect."

"Aucun."

"VERY GOOD LOCATION FOR US (TRAVELLING WITH A DOG) ON THE EDGE OF THE TOWN. QUIET AND PEACEFUL. BARS AND RESTAURANTS VERY NICE AND SERVICE VERY GOOD. STAFF ALL EXTREMELY CHARMING AND HELPFUL. VERY COMFORTABLE ROOM WITH EXCELLENT CHOICE OF DRINKS AND SNACKS. SECURE PARKING ON SITE LOVED THE HOTEL DESIGN AND DECOR."

"SMALL TERRACE OUTSIDE OUR ROOM RATHER STARK AND DRAB. LACK OF SIGNAGE, OR POOR SIGNAGE MADE IT A BIT TRICKY TO FIND YOUR WAY AROUND TILL YOU GOT THE HANG OF IT"

"Beautiful in everyway spa was fantastic restaurant and bar were excellent our room was gorgeous with own garden area . Our dog was with us and it was perfect for her with treats and bowl and bed plus outside access. Location was superb we will be back"

"Nothing - it was all fantastic"

"A top class hotel that is very well run by an efficient team."

"There was a conference taking place which meant that we could not go to the bar even though the day before we received an email inviting us to have a cocktail there before dinner."

"The whole experience was great, from the moment we parked our car till the moment we left. While our stay was only for one night, it was a memorable one. The food, the room, the amenities, everything was excellent. Great appreciation to the whole staff and team of the hotel for their attention to the minor details, details you don’t normally expect. Chapeau bas."

"Nothing at all"

"stylish hotel with beautiful landscaping. Staff were all friendly and welcoming. Spoke excellent English too."

"Didn’t realise we had to book for Bistro restaurant in evening (it was a Monday) so had to wait until 9.30pm for a table."

"The staff were so helpful and welcoming nothing was too much trouble. We were attending our sons wedding so there were a lot of us staying together at the hotel."

"The roof top bar did run out of drinks but apart from that everything was perfect!"

"We didn’t have food in the hotel, neither for dinner nor for breakfast, but I am sure both would have been fine, there’s a Michelin star restaurant and Brasserie on site. At the time of our stay was a Wedding in progress, that had some of the facilities used, we went to discover the old town of Cognac near by. Great Spa, indoor/outdoor pool, beautifully appointed complex, Garden sun area, very spacious rooms with very comfortable beds no complaints"

"There was a little confusion with check- in, deposits and restaurants booking. We arrived early to the usual 15.00 check in, we had prepaid for the night, but still had to deposit €600, this not being an issue, by the time we went to finally get the key, we were asked to check in again. Later in the room we were asked to pay again a deposit, not really a problem, though a hotel of this standard should check the books before asking people three times. Just to say very little negative to say about our experience all in all staff was very helpful, friendly and polite. The hotel was obviously booked with a wedding party and yes it’s peak season over all, so all 😊 good"

"Pool area was great and size of bedroom was good for a family"

"The carpet in our bedroom was really rough and uncomfortable to walk on. A really small detail but gave the room a negative feel"