Hotely na Turks a Caicos

"Where it was situated, the options that was there and the staff"

Had to properly slam the door to shut it so weak door locks

"Friendly staff, comfy rooms, great location, excellent food,"

AC was not cooling much

"Very good staff but the room was small and there was no any tub in bath even I requested before check in"

Aucun.

"Das Zimmer war sauber und verfügt über eine Klimaanlage."

In dem Zimmer befand sich eine kleine Küchenzeile, die aber keinen Gegenstand enthielt (also insb. keinen Becher oder Glas). Außerdem ist das Hotel sehr hellhörig.

"All in all the service provided by the hotel during my 3 night stay was amazing. All the services requires are available and event it is more convenient with the additional hospitality provided by our host of the meeting PNG Customs."

The only challenge I encounter which requires some improvement is the internet connectivity especially the WFI coverage and connectivity which at times it is very weak while in the room. Otherwise everything else provided by the hotel is exceptionally outstanding.

"Hotel ben tenuto, pulizia ottima, personale molto accogliente."

Un po' troppo rumore notturno

"Lokalita, relativní klid, příjemný a ochotný personál"

Pětihvězdičkový hotel bez baru (bez alkoholu)

"View was fantastic and the central location was great. Huge balcony and spacious living area with kitchen a laundry."

Aucun.

"Poloha, možnost využití parkoviště, krásný výhled."

Není co vytknout

"The hotel is clean and well kept. Lovely atmosphere. The staff went above and beyond for my son’s birthday. We loved it so much we have already booked to come again."

Nothing. Loved it all.

"Čistota, personál, poloha. Parkování bez problémů."

Občas něco po úklidu něco chybělo. Osušky, ručníky, toaletní papír, voda a podobně. Po upozornění bylo vše okamžitě napraveno i s omluvou a úsměvem. Snídaně by mohla být pestřejší a s kávovarem. Pláž Mamzar se vstupným a absolutně neuklizená a špinavá. S dozorem plavčíků, ale vypadalo to jako na skládce. To jsme nečekali.

"Internet was good❤️beautiful view from my room, the place is very close to the mall"

Aucun.

"Hotel se nachází na kopci a není úplně snadno k nalezení ve spletitých ulicích. Poskytuje ovšem nádherný výhled i pěkný bazén a posezení v restauraci. pokoje jsou čisté, pohodlné, ale jsou menší. Výhodou je parkování přímo u hotelu."

Pozornost obsluhy v restauraci by mohla být větší, a když v jídelním lístku nabízejí frapé překvapí, když číšník netuší, co chcete. Ale je to drobnost v jinak příjemném hotelu.

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Aucun.

"Loved the hotel, great service, delicious dinners, very convenient location, amazing owners creating welcoming atmosphere."

Couldn't stay longer

"I really enjoyed my stay here - the hotel is like an oasis of calm in Bissau. Staff were all wonderful, friendly and helpful - special thanks to Mariama who very kindly went above and beyond her duties to accompany me to the market so I wasn't alone. Good buffet breakfast, clean swimming pool, lovely gardens, spacious rooms. I felt very safe here as a solo female too."

There was nothing I didn't like.

"This hotel is amazing. Everything about out stayed was perfect. I loved the service, the hotel is beautiful and perfect location."

Aucun.

"The bed is comfortable, location is perfect together with mall. Also security perfect!"

The room is quite old and small.

"The apartments were very spacious and had an amazing sea view."

Nothing

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

"Superb rooms heating system made the stay during snowy days very comfortable, pool was great, good breakfast"

Dinner service was extremely slow

"The breakfast was very good. Kept me full the entire day.. it was clean and quiet . The place was in an excellent location."

The room was small

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"Poloha hotelu super, restaurace v přízemí se také hodila, čistý prostorný apartman.Vytah kvůli kufrum byl fajn.vsude cisto."

Přistýlka silne nevyhovující - záda bolela z prolozeneho lůžka a při každém pohybu hrozně skripala. Příbory nestačily pro 4 ubytované, ale to by se asi dalo řešit s recepční. Trochu horší je to také s parkováním, není dostatek míst.

"Apparently we got upgraded which was great, very large executive 1 bedroom. Ocean View was nice, pool area on roof was great. Quiet"

Only issue was the shower, hot and cold temp faulty, water pressure poor.

"Poloha hotelu super, restaurace v přízemí se také hodila, čistý prostorný apartman.Vytah kvůli kufrum byl fajn.vsude cisto."

Přistýlka silne nevyhovující - záda bolela z prolozeneho lůžka a při každém pohybu hrozně skripala. Příbory nestačily pro 4 ubytované, ale to by se asi dalo řešit s recepční. Trochu horší je to také s parkováním, není dostatek míst.

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"Everything was perfect ! We were family 10/10"

Aucun.

"The breakfast was excellent. The location was perfect."

Aucun.

"New room , very cozy. Bed was perfect, lights incredible.. 11th floor, very nice"

Aucun.

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"Lovely spot. Pool and beach fabulous. Our beachfront room was great, comfy beds and room had everything we needed. The staff were very friendly, lots of laughs and great service. Restaurant meals and breakfasts were delicious. Spa massage was simply divine! We loved our stay thank you 🤩"

Aucun.

"The hotel was great, and the network at the conference facilities were great!"

The conference facility was great!

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

None

"Hotel má prostorné hezké pokoje, čisté a pohodlné. Moc příjemný a vstřícný personál. Skvělá poloha, u Metra a většina míst, které jsme chtěli vidět byli v docházkové vzdálenosti."

Aucun.

"We have enjoyed the bedroom, bathroom, bar, pool, outdoor facilities. During our stay, we appreciated the quality of services and reception by the staff."

The weakest part of the hotel is the restaurant catering for breakfasts and all meals: the place that looks like a canteen, is not welcoming. The prices for food are for too expensive. The food is good quality. Spiritless Hotel as it feels very empty.

"Breakfast was good and most of the time it has variety. Staff are fantastic.The omelette bar was the best as the other hot food is in bain-marie and is not as good."

Great room and fabulous views of the bay. I loved waking up in the morning and watching the boats going up and down the bay.

"Beautiful grounds, pools, beach. Hotel was beautifully designed. Very large rooms. Amazing staff. So friendly."

Nothing

"Everything was good, enjoyed my 4 night stay. The bed was comfortable and the staff was very attentive and helpful! The airport transfer service was a real life saver!"

Nothing in particular. The hotel is a bit old and dated, but everything worked fine.

"Velký resort, byli jsme tam jednu noc při naší cestě na ostrov Gozo. Vše v pořádku, snídaně výborné, večerní bufet taktéž."

Aucun.

"The location is perfect if your intention is to visit the colonial city. The staff and the place are beautiful, we really enjoy our stay in this hotel"

All was good

"Snídaně velký a pestrý výběr. Kvalitní výrobky. Velký výběr džusů a čajů."

Shlukování mladých okolo snídaňových stolů, i když si nic nevybíraly. Po upozornění vůbec nereagovaly.

"We were in a superior room, which was spacious and well equipped with all we needed. Internet connection was good. Bed super comfy."

Once there was a shot power cut but it lasted only 10 mins.