Royal Isabela

"I loved the place, the staff, the service, and the casita. The staff; Xiomara, Luis, Manuel, Rafael, and the american guy (dont remember his name) were extremelly helpful and display excellent customer service kills. Cleaning services were great. My observations: The casitas bathroom need some maintenance at the showers, we had a party of 3, but e everythig at the casita were for two. We notice that cleaning service were done in the morning, however someone went inside the casita later on without a notice."

"We didn't have breakfast, however we did have lunch at the restaurant. We think that the menu should be expanded to have more fruts. And vegetarian options."

"Very large resort area. Beautiful views. Very quiet and calm. Good restaurant."

"Of course, the villas in the resort need to be renovated. Furniture and especially floors need to be repaired. I would also like to have the ability to watch streaming services (Netflix, etc.) on TV."

"One of the best hotels I’ve ever stayed at. So calm and beautiful. I loved the little private pool and the views from the terrace. The rooms are also very spacious and nice."

"The restaurant service was quite slow although the quality of the food was very good."

"we loved the location, the tranquility of the place, the little casitas"

"The motor golf carts that the stuff were using were making too much noise like motorcycles! We were told that the beach was too far down like 125 steps or more to go and not meant to be for swimming, and it wasn’t taken care of at all! They could have had some sun-beds that the clients could use to enjoy the view that was simply amazing! They could have some service in the swimming pool, to order drinks, towels etc. The service of the restaurant was very slow and the stuff was very loud among themselves shouting and socializing and not respecting the quietness that the clients would like to enjoy. They should buy an espresso machine for the restaurant because we were told that only the golf club was serving espresso. The lap-pool needed some chairs and umbrellas and a shower."

"Absolutamente todo, lugar precioso, casitas amplias y muy cómodas, con unas vistas preciosas, personal encantador, restaurante buenísimo y la playa privada del hotel espectacular."

"Aucun."

"Sus intalaciones espectaculares, en entorno muy bonito y el personal super atento"

"Nada"

"The peace.. the place is located by the ocean, on the mountains.. the silence and the sounds of the nature makes this place amazing! 🤩"

"Aucun."

"Sii me encantó , pero hay q darle más mantenimiento a las habitaciones y alrededor . Porque los precios por noche están altos ."

"Que las habitaciones se ven un poco desmejoradas"

"I love the location , the casita (little dark) and the beach access ."

"I think some entertainment at night would’ve been nice"

"Es la tercera vez que voy y definitivamente volvería. De los mejores lugares en Puerto Rico."

"Aucun."