Rezorty v Kostarice

"Ocenila jsem prostorný a klidný pokoj, malý bazén a především vstřícného majitele Joshe a jeho personál. Taky místní restauraci, kde bylo možné za příplatek se výborně najíst."

Zažila jsem poměrně masívní výpadek proudu, takže pár hodin nefungovala klimatizace. To ovšem může rezort ovlivnit jen velmi okrajově.

"The staff were super helpful and polite highly trained and reflect the best face of Solomon Islands"

Aucun.

"Pokoj čistý, hezký, dobře vybavený. V ceně byl bazén a sauna."

Slabá snídaně. Malý výběr, studené a nepopsané jídlo.

"Wonderful little resort in a tropical garden, spacious room, very friendly staff"

The resort is not in walking distance to San Ignacio. You need a car (and worse a parking spot) to go there. This makes you dependent on the hotel‘s facilities and restaurant. Be aware that the breakfast included only means a small selection of breakfast choices. Whenever you want something extra eg eggs you pay extra! You pay a 10% „service charge“ on everything, even on the organization of tours, which is quite a ripoff. I did some activities organized by the hotel. These tours (especially the mayan cooking class) are real good, however as a single I had to pay for two people (minus a small discount). Moreover, tax & „service charge“ were added to the net prices mentioned in the flyer. Taken together this makes these tours unacceptably expensive.

"This was our fourth Christmas holidays at Vila Bicuda. Everything was excellent, as always, except that we were accommodated in a house that had recently been renovated, and there was a strong smell of paint in the bedroom."

Strong smell of paint in the bedroom

"Just generally one of those special places that will stick in my memory forever. A collection of pretty little cabins by the beach surrounded by palm trees with hammocks slung between them for whiling away the days. With only the sounds of birds and waves. Where everyone just hangs out and chats, the staff, the other guests, the extremely interesting and gregarious owner Gregory (no pun intended). I could spend a week here just forgetting about the outside world. The various arrangements (airport transfer, transfer back to town, activities) all went smoothly as well. Which is my no means guaranteed in this part of the world."

Not much but if I went again I'd maybe pay a little more for the room with ensuite shower rather than sharing a communal shower with non locking door. Obviously this is budget accommodation in West Africa so it's of the rustic eco lodge variety rather than the western style hotel room variety in case anyone is expecting that.

"We liked food, kids playroom & swimmingpool + sauna:)"

Aucun.

"I've already stayed at this hotel. Apparently, the hotel has been renovated. It's nice to return to a good place."

Aucun.

"I have never been to a Taj before, so I have nothing to compare it to. The lobby is impressive and the location with direct access to the beach is great. The staff is lovely and the housekeeping do so much for you, Saudtha I believe, checked on us regularly and brought us more water or towels."

When a twin is converted into a double room, one of the guests end up without space to put their things and the light switches are at the wrong place.

"From arriving up to leaving, it was perfect! The rooms are comfortable and clean. Stuff is always doing the best service, from the reception over the cleaning staff to the restaurant! Even there was a animation for kids at the pool what our son really enjoyed. The Chef cooking delicious meals and sharing some special tip to make your food better! The waiters have done always a great job , Jonathan was always having some jokes to made us laugh. Cleaning staff always was respecting your privacy and when told them come back at time they was at the point! At the point a perfect stay what I can just recommend."

Aucun.

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"The Bus shuttle, the room, cleanliness, and very helpful reception."

Breakfast

"Velmi přátelská a ochotná paní recepční. Poradila, doporučila... Ubytování bylo nedaleko centra. Pokoj menší, ale čistý, na tranzitní přespání cestou z Albánie ideální, kousek od přechodu Kelebija/Tompa. Klidné prostředí. Snídaně chutná a naprosto dostačující."

Vše bylo v pořádku.

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"Die Lage ist top. Das Angebot kostenlos mit dem Bus nach Insbruck zu fahren ist grossartig. Wellness toll. Abendessen lecker."

Aucun.

"Very clean, excellent services. Polite and helpful staff"

Nothing

"Výborná lokalita, milý personál, určitě se ráda vrátím! Hotel je starší, ale vše funguje a je všude čisto."

Aucun.

"Breakfast was nicely made and well presented. It included international as well as local dishes."

If butter is served cold and honey is included, then it will become better.

"We liked the location with very close proximity to the beach, pools and restaurants.Staff were overall very friendly and welcoming.The range of restaurants was great and the food superb. We ate at them all (Sensai, Blue Moon, Il Mascherati di Venizia, Route 66, Margarita and El Carey/ La Tortuga ) with the only exception being Villa Marina, which proved problematic to book a table. The beach was clean and well maintained with plenty of sun loungers available.Our room was a good size and cleaned by the staff daily with lovely little touches like fresh flowers and abundant clean towels and shampoo/conditioner."

On arrival it would have been helpful to have had it explained that all information regarding booking restaurants, knowing the daily entertainment schedule and viewing menus etc was on the hotel app. It was three days before we realised this! We didn't like the branded drinks being charged as extras. If you like certain brands of drink you will be charged for them. Local equivalent drinks are only covered in the standard all inclusive package. Three of the restaurants have a pre-booking policy. It states on the app that these can be booked from 07-30 each day. We found that if you left it until 07-30 most of the tables had been booked. Therefore the earlier you get up to book a table, the better your chances of securing a place in the restaurant of your choice. Frustratingly, we were not able to book a table at Villa Marina during our two week stay. Every time we tried it was fully booked:this was incredibly disappointing!!!! Finally, a WARNING to other visitors. One day when we were on our way to lunch, we were duped with an offer of a free massage if we were prepared to give up twenty minutes of our time to hear about the membership deals on offer by the hotel group. Two hours later, after a non stop, in your face , hard sell by the sales team we couldn't take any more and walked out. Thankfully, we were mature and strong willed enough to resist the sales team. Many others probably capitulate and sign for a deal they may reflect later they do not want. Investing between 10,000 and 20,000 dollars is no joke, especially when they don't want to give you time to reflect on the deal and decide in a calm and balanced way. The whole process spoiled the last few days of our holiday and we hope others see this comment and are forewarned and refuse to be tricked into accepting offers of "free" massages or goody bags.

"The location is the best. Easy access when arriving at Lac Rose. Most activities are located right in front of the hotel (horse/camel riding, quad rental to ride in the sand dunes, etc). The hotel is literally on the lake, with the terrasse and dining area built over the water."

Some items on the menu tasted like they were not fresh. The AC in the room was a bit underperforming and noisy. The lock on the glass door going to the balcony was broken and could not be locked.

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

"This is my fourth visit . It’s a perfect place to relax and enjoy the sunshine. I found the food at the all inclusive restaurants. The staff were very helpful. The gardens looked beautiful . I found a sun bed at the beach each day with no problem. The WiFi worked well around the resort."

Aucun.

"I think breakfast could have been a bit more varied"

At that price I expected a ceiling fan ,especially with the high humidity, and a hot shower , even under a black solar bag . And a linen change should have happened, after a few hot and humid nights , the sheets become greasy and unpleasant to sleep on .

"Location stunning / staff lovely / food fantastic / pool lovely / bungalow just right / other cabins were stunning but wasted on us for a few nights so we just had a bungalow"

Nothing - be aware of the 30-40 minute off road drive from the airport (not that it’s bad)

"Workers are all gentle & generous; always smile on their face . Animation staff is top . Foods are very delicious & u find many varieties; the chef of the kitchen is exceptional. Thanks to Mouna & Thekra in the reception; they are very helpful."

Nothing

"Breakfast was nicely made and well presented. It included international as well as local dishes."

If butter is served cold and honey is included, then it will become better.

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.

"Ubicación excelente, el personal muy amable. Las habitaciones muy cómodas. El personal es realmente muy amable y sabe tratar muy bien al huésped"

En el gimnasio no funcionaban las maquinas. La habitación está bien es limpia y cómoda pero se podría actualizar un poco la decoración. Por ser un resort en el precio podría estar incluido el desayuno

"Das Hotel hat eine Traumlage und der Strand könnte nicht schöner sein.PERFEKT!! Das Hotel und die Anlage ist in die Jare gekommen und leider nicht perfekt gepflegt :("

Die Hotelleiteung müsste sich mehr Mühe geben mit den Gästen in Kontakt

"Hotel je na příjemném tichém místě obklopený zelení, v blízkosti jsou 3 malé plážičky a infinity bazén. Vilky jsou prostorné, čisté, mají velkorysé terasy s lehátky, posezením a překrásným výhledem.Podávaná jídla jsou z kvalitních surovin a skvěle připravená, oceňuji možnost výběru ala carte i při polopenzi."

Počet lehátek a jejich kvalita - špinavé potahy, občas odpoledne již nebyly k dispozici ručníky

"Nádherná lokalita, příjemný, usměvavý personál, který se staral o to, aby nám nic nescházelo. Bohatý výběr jídel jak při snídani,tak i u večeře, bonus byl výběr nápojů zdarma u večeře.Touto cestou děkuji personálu, který nám umožnili krásný pobyt. Byli jsme zde minulý rok a budeme se těšit, že přijedeme i příští rok."

Aucun.

"Lovely hotel with friendly staff. Just needs a bit of updating, and food could be better"

Aucun.

"The customer service, friendliness of all the staff, and welcoming were superb. We have never met people who are all friendly, with no exception and all the staff always greeted everyone with a smile"

Nothing to dislike

"Great property to relax in after a trek! Good food, staff were lovely and I enjoyed the serenity considering it is in Kathmandu."

A little tired in places - could do with a bit of a spruce up such as a lick of paint on all the walls, new carpets in the common areas (stairs) etc. Seemed to be a lot of staff but not a lot of guests (although the staff were lovely).

"The location is fantastic. The villa was excellent."

The furniture is a little outdated. The room service could add more variety to their menu.

"Staff were excellent and treated me like a queen. It was solo birthday trip and service was nothing but excellent"

Not a lot of things to do

"One of the most peaceful and scenic beautiful resorts I’ve ever stayed in. I’ll miss this place."

Couldn’t find any ramp which could be wheel chair friendly. A ramp could be introduced for ease of moving luggage’s and for elderly people.

"Snídaně byla zcela postačující. Areál hotelu, pěkný a prostorný, je bohužel v průmyslové zóně."

Aucun.

"The staff was courteous and very helpful, they are very attentive and help us alot, more that i was expecting."

The food was somewhat repetitive and sometimes bland.

"Amazing reception staff , wonderful cleaning staff"

Outdated bathrooms , needs to be renovated .