Rezorty v Rwandě

"If I'm coming back to this resort it's only due to Mr.Hossam , he made our stay exceptional, he is the kind of staff that you will alw ays remember, and the resort overall is outstanding as well"

Aucun.

"Great staff, beautiful place for relaxing and we felt home there."

Aucun.

"Workers are all gentle & generous; always smile on their face . Animation staff is top . Foods are very delicious & u find many varieties; the chef of the kitchen is exceptional. Thanks to Mouna & Thekra in the reception; they are very helpful."

Nothing

"The stuff was very friendly, checking all the time if we need anything extra or providing guidance if we needed some tips about the island. The room was very nice, with everything we needed, including in the kitchen. Highly recommended!"

The mosquitoes at the pool ☺️. There is nothing we can think of that we didn’t like about the accommodation.

"Location, pool, stuff, wild elephant comes to hotel in the morning"

Do not expect new rooms, rooms are old but price is expected and service level is very high And also is good to have local money

"Fantastic little resort with super friendly staff and a superb kitchen."

Aucun.

"Workers are all gentle & generous; always smile on their face . Animation staff is top . Foods are very delicious & u find many varieties; the chef of the kitchen is exceptional. Thanks to Mouna & Thekra in the reception; they are very helpful."

Nothing

"Just amazing, starting with the location of the villas, then the hospitality was perfect. Thanks"

Aucun.

"Breakfast selection for everybody and other restaurants for the evenings"

Nothing

"Spacious ,well equipped ,large balcony with barbecue. 3 restaurants and supermarket within 5 min walk.small but beautifully presented pool with sunbeds and sun shades"

You definitely need a car and we had difficulty hiring one.There was also no water on our last day. This is overcome by a back up system which needs to be turned on by staff who may not be on site till 10am

"Nice property, good food, nice beach activities - the staff were really, really friendly"

Nothing

"Firstly, the staff - they were exceptional. The location was great with snorkelling on a reef just off the beach. We were there for 5 nights and the food was very good (except for one meal which was just average). Rooms were spacious and not too close together."

The beach for swimming could be better.

"Obiekt przepiękny, obfie bardzo dobre i roznorodne sniadanie."

W pokoju dwuosobowym byla jedna butelka wody, jeden recznik , jedna koldra.Ale bylismy tylko jedna noc , dlatego nie bylo to az tak uciazliwe, podejrzewam pomylke przy zameldowaniu

"Lovely place to stay. They have a pond full of fish and my daughter had a great time feeding the fish during our stay."

Aucun.

"A very nice and clean room. It's newly renovated. It was -8°C outside during our vacation, so we didn't even always turn on the heating because the apartment was so warm. The room has all the necessary kitchen utensils (cutlery, dishes, scissors, a corkscrew) and bathroom essentials (combs, a hairdryer, and even feminine hygiene products). Location is good, it takes about 10-15 minutes to get to ski elevator No.1. The hotel proposes 20% discount at Zjaj. It was the cheapest one. Also the can wax and sharpen the renting board 👍🏻 The apartment complex is connected with spa center Mamababa, so you even don’t need to go outside"

The location is different with booking address. We were trying to find it about 1 hour. You have to put in maps “National restaurant”, the reception is located in the same building, but the left door. The room doesn’t have mountain view, you have the view to the main road and roof from the downstairs restaurant. Since the restaurant is downstairs it was noise some nights Spa complex is a little bit expensive - 5000 dinares per person, the hotel in 200 m propose prise 3000 dinares

"Just amazing, starting with the location of the villas, then the hospitality was perfect. Thanks"

Aucun.

"I like much about the workers they were very nice the housekeeping People were also nice the views inside the rooms it was a really nice place and experience"

Everything was perfect

"Location was perfect Just a few minutes walk to the beach Food was fresh using local produce"

Having to say goodbye at the end of the stay. All of the staff and other guests were friendly and welcoming

"Close to gondola and restaurant. Cosy and nice apartment."

Aucun.

"Staff was amazing !! View was amazing, in general excellent value for money"

Aucun.

"Las instalaciones. El loft. La atencion Todo todo"

Aucun.

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"Great location in the valley, amazing food great staff. Really cozy and the little hot pool and sauna are amazing way to start the day!"

Aucun.

"Le Cadre et l’ambiance"

Rien

"Ocenila jsem prostorný a klidný pokoj, malý bazén a především vstřícného majitele Joshe a jeho personál. Taky místní restauraci, kde bylo možné za příplatek se výborně najíst."

Zažila jsem poměrně masívní výpadek proudu, takže pár hodin nefungovala klimatizace. To ovšem může rezort ovlivnit jen velmi okrajově.

"Velmi přátelští hostitelé. Pohodlné postele a jídlo."

Aucun.

"Staff are friendly and helpful, and our room was good. The environment is beautiful, and we love the Rossmund golf estate."

There seems to be a lack of management oversight, with some areas for improvement. For example, one of the bath mats which was in place in front of the shower had holes in it - which really shouldn't happen. And there is a need for a "refresh" of the the rooms.

"The receptionist was very helpful. The hotel was clean and well maintained although not very newly equipped"

Would be useful to have more towels in the room

"Stayed 5 nights in this absolute dream! 🤩 very well maintained, very high quality of rooms with attention to detail (freshly renovated beach bungalows), warm and welcoming atmosphere thanks to attentive staff who ensures a personal approach to their guests. The whole experience (from day trips to Tuherahera and snorkelling with manta rays) was all just over the top!"

Effectively ruined all our future holidays because nothing will ever compare 😅

"Lo que más me gustó de mi estancia en la cabaña fue la tranquilidad en el sector donde esta ubicada, por una parte esta cerca del centro de Punta de Tralca, pero a la vez esta emplazada en medio de un mini bosque de eucaliptos lleno de tranquilidad, además el lugar de las cabañas es precioso, lleno de jardines, áreas verdes y una hermosa fuente con nenúfares"

lo que podría mejorar es el hecho de que en la cabaña en la que me quedé había un gran ventanal el cual no tenía cortinas, por lo que la habitación se iluminaba mucho demasiado temprano, además de que la cama, aunque es de dos plazas, es más pequeña

"The staff were honestly so thoughtful and genuinely kind."

Aucun.